Childhood Illnesses

Nappy Rash

Nappy rash is a reddening of the skin around a baby's nappy area. Their skin will look sore, and your baby may be uncomfortable when you wipe them.

It can sometimes take a bit of working out just what is making your baby’s bottom sore. Some common causes are:

The nappy not fitting very well and rubbing their skin
Using a soap, bubble bath, wipe or washing powder that doesn’t suit your baby
Recent use of antibiotics
Skin being in contact with wee or poo for too long, or not being cleaned really well.

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Treating Nappy Rash

Mostly you will be able to treat nappy rash easily and it will get better quickly. If your baby is miserable with the nappy rash they may need extra cuddles!

Work through the following to see if you can identify the cause of the nappy rash.

Check your baby's nappy often, so they don't have wee or poo left on their skin for long.
Clean the nappy area really well using warm water and cotton wool, or alcohol-free (and fragrance-free) wipes.
Use a barrier cream (nappy cream) to stop the wee/poo having contact with your child’s skin.
Make sure the nappy fits well.
Bath your baby daily in plain, warm water. Pat the nappy area dry gently before putting the nappy on.
Lay your baby on a towel, without a nappy. Let air get to their nappy area.

The Nappy Rash Isn't Clearing Up?

If you cannot find the cause, or it is getting worse your call Just One Number or speak to a pharmacist for advice. They will suggest a cream you could try.

Sometimes when nappy rash doesn't clear up it is because it can be caused by an infection, for example thrush, if that is the case you will need to have your baby seen by a doctor but your pharmacist or a Just One Number health professional will be able to advise you first.

Who can Help?

You can contact the Healthy Child Service team by calling Just One Number on 0300 300 0123 or texting Parentline on 07520 631590. Our opening hours are 8am-6pm Monday-Friday (excluding bank holidays).

If your child is 11-24 years old, FYI Norfolk is an interactive NHS website just for them. It provides reliable and trustworthy advice and support on lots of health and wellbeing topics.

The Lullaby Trust - Baby Check App- This app has simple checks that you can do if your baby is ill and helps you think about whether they need to see a doctor or health professional.