Services To Support You & Your Family

Ways to Get Involved

• Films & Photos

  Just One Norfolk has been developed in partnership with Norfolk families. As the website develops and new content is created we need you to help us even more! As you look through the website you will see lots of videos and images of Norfolk families, sharing their experiences. You too could feature on the website, with or without your children, and help other families with tips and ideas. 

  Share Short Videos

  • You may have short clips of your children or family that you have filmed at home - these could be added to the website.
  • They could show you and your children having fun, playing activities or learning a new skill that could be added to sections of the website.

  Share Your Personal Experiences 

  • How did you go about potty training your toddler?
  • What’s your child’s bedtime routine look like?
  • What’s your child’s favourite food?
  • Any recipe ideas for toddlers or older children?

  Don't Like to be Filmed?

  We know not everyone likes to be filmed - you can share your experiences in other ways too!

  You could:

  • Send a short voice recording to us.
  • Write down your tips or experiences to be shared on the website as text.
  • Share photos of you and your child doing activities together or achieving something new.

  If you would like to share any video footage or images with us you will be asked to complete a consent form. Get in touch with us by emailing ccs.co-production@nhs.net to let us know and we'll be able to tell you more and send a consent form to you.

• Volunteer With Us

  Volunteering can be very rewarding and is a great way to:

  • Meet new people.
  • Gain new or use existing skills.
  • Get experience.
  • Make a big difference to your community.

  As a service we recognise the experience and knowledge you have as parents and also the life skills you may have to offer others.

  We have started to identify new ways for parents to volunteer within Norfolk & Waveney Children and Young People’s Health services.

  Ask Norfolk Parents - Online Peer Support Community

  • You could become a parent community ambassador or moderator for our online community for Norfolk parents and carers.
  • This involves talking online with other parents, asking and answering questions, sharing hints and tips.
  • Training and support is given to those who would like to be involved and is a great chance to meet new people and make new friends.

  Staff Recruitment

  • You can offer your support in being involved in recruitment of staff and interviews. Being involved in this way is another great opportunity to get a better understanding of our services, our staff and to make a real difference.
  • Training and support will be given for anyone who may like to get involved with the service in this way.

  Other Ways To Be Involved

  We would like parents to volunteer in supporting us with the following:

  • Planning and holding filming sessions.
  • Planning and holding focus groups.
  • Supporting with promotional pop up events.
  • Contributing to project working groups.
  • Supporting with website content design and development. 

• Your Thoughts

  All families with babies, young children and teenagers will hopefully have some experience of our services - this may be:

  • A home visit.
  • A call to Just One Number.
  • A child development assessment, over the phone or at home.
  • A Young Person accessing our Chathealth texting service or use of the health app.
  • Visiting Just One Norfolk for advice.

  Whatever this may be, we need to know how it was for you. We need to know how it felt, what difference it made for you and your family; did you make any changes after accessing our service? If not quite as expected or as positive as you would have liked, how could we change things to make it better? Get in touch to let us know.

  We're always looking for feedback about the content on our website. This might be content which is already live on the site as well as new content which is being developed.

  Ways You Can Help

  Use the website:

  • Share with us your ideas for the website.
  • Let us know what you have found useful.
  • How it has helped you, your family and friends?
  • Is there something you would like to know about your child's health, development or wellbeing that isn't on the website?

• Get In Touch

  There are lots of different ways you can get in touch to share your views and experiences:

  • Friends and family feedback survey - to give feedback on any of our services you have accessed.
  • E-mail - You can email us at ccs.co-production@nhs.net
  • Surveys / polls on social media – This is a quick way for us to gather families, children and young people’s views. It might be to ask families things like 'when would be best time to hold feedback meetings?' or maybe to ask your views on the title of a new section of the website. 
  • Social Media - You can leave a message on our social media pages and someone will get back to you. Take a look at our social media pages below.

  Would you like to hear about future co-production opportunities or be a part of them? Click here to sign up or contact ccs.co-production@nhs.net to speak with our co-production lead. 

  When you sign up to get involved and work together with us your data will always be kept confidential, stored securely and will never be shared with anyone else. For more information on how we use and store your data please see our trust privacy notice on co-production here.

  Privacy notice

• Make A Difference

  The only way to make a service relevant and what families, children & young people need is to ask them, listen and use that feedback to develop services. Many parents, children and young people have already been involved in supporting us in reviewing and make positive change to Norfolk Children and Young People’s Health Services.

  Here are some examples of how Norfolk families have shaped our services already:

  Development of Just One Norfolk

  • Norfolk families asked for a website that showed real families, videos, pictures, and animations with lots of colour as well as written information.

  Ask Norfolk Parents - Online Community

  • Norfolk Parents told us they wanted a safe place to share experiences with other parents, both positive and during times when they may be struggling.
  • The outcome was the development of our Just One Norfolk Parents online community. A place that parents can talk to each other, ask questions and support one another with the addition of professional support and input if needed.