Mental Health Advice & Support

Norfolk & Waveney - Mental Health Advice
& Support for 0-25’s

Advice & Guidance

Norfolk - Just One Number

You might have a parenting question or a worry about your child or young person’s (age 0-19) physical, mental or emotional health. Whatever your reason to call, our team are here to help you.

Phone: Just One Number on 0300 300 0123

Text: Parentline on 07520 631590

Text: ChatHealth on 07480 635060 (11-19 year olds)

Visit: www.justonenorfolk.nhs.uk

Waveney - The Parent Hub

A single place for Suffolk parents or carers to find parenting advice and support to help their child's development.

Visit: www.suffolk.gov.uk/parent-hub

Advice On The Go


If you’re 11 – 25 yrs you can get advice and help on the go, 7 days a week until 10 pm.

Kooth offers online counselling, advice and emotional well-being support. 

Visit: www.kooth.com

Further Support

0 - 25's Request for Emotional and Mental Health Support

Phone: Just One Number on 0300 300 0123 (9am – 5pm) 

Visit: www.justonenorfolk.nhs.uk/mhsupport

Over 16's

Phone: NHS Talking Therapies Service Norfolk and Waveney (known as Wellbeing Service) on 0300 123 1503 (9am – 5pm)

Visit: www.wellbeingnands.co.uk

Visiting your GP

A General Practitioner (GP) is a doctor who provides overall care for your child's physical and mental health. GPs are usually the first place to go to access specialist services, through the NHS.

They can explore the issues your child may be having with their health and give advice or information to help. If they are unable to help they can refer your child on to a more specialist doctor or to other local services. 

Visit: https://www.nhs.uk/service-search/find-a-gp/

Help In a Crisis

Urgent Mental Health Support

24/7 immediate advice, support and signposting for people with mental health difficulties in Norfolk and Suffolk.

Phone: 111 and select option 2

Who Else Can Help?

You can also get help from these local, national and digital organisations.

Other Support Available

Latest From Social Media