Mental Health Advice & Support

Norfolk & Waveney - Mental Health Advice
& Support for 0-25’s

Advice & Guidance

Norfolk - Just One Number

You might have a parenting question or a worry about your child or young person’s (age 0-19) physical, mental or emotional health. Whatever your reason to call, our team are here to help you.

Phone: Just One Number on 0300 300 0123

Text: Parentline on 07520 631590

Visit: www.justonenorfolk.nhs.uk

Waveney - The Parent Hub

A single place for Suffolk parents or carers to find parenting advice and support to help their child's development.

Visit: www.suffolk.gov.uk/parent-hub

Advice On The Go


If you’re 11 – 25 yrs you can get advice and help on the go, 7 days a week until 10 pm.

Kooth offers online counselling, advice and emotional well-being support. 

Visit: www.kooth.com


If you're 11-19 you can text ChatHealth for anonymous and confidential advice and guidance from a health professional.

Text: ChatHealth Norfolk on 07480 635060

Text: ChatHealth Waveney on 07507 333356

Further Support

0 - 25's Request for Emotional and Mental Health Support

Phone: Just One Number on 0300 300 0123 (9am – 5pm) 

Visit: www.justonenorfolk.nhs.uk/mhsupport

Over 16's

Phone: NHS Talking Therapies Service Norfolk and Waveney (known as Wellbeing Service) on 0300 123 1503 (9am – 5pm)

Visit: www.wellbeingnands.co.uk

Help In a Crisis

Urgent Mental Health Support

24/7 immediate advice, support and signposting for people with mental health difficulties in Norfolk and Suffolk.

Phone: 111 and select option 2

Who Else Can Help?

You can also get help from these local, national and digital organisations.

Other Support Available