Our 
Children’s Community Nursing service is for children and young people aged under 18 (19 for young people attending complex needs schools), who require nursing care in their home or local community.
Our team of children’s nurses work closely with parents and carers, as well as other health and care professionals, to offer nursing care and support to children and families across Norfolk (except Great Yarmouth).
By caring for children in their own homes, we aim to enable children and their families to maintain a better quality of life during periods of ill health and to avoid any unnecessary admissions to hospital.
Our skilled nurses will assess your child and agree a plan of care to best meet their needs. This may include:
If your child has a nursing need, which can be safely managed in the home or community environment, they can be referred to the Children’s Community Nursing Service via their GP or another healthcare professional. They will need to be registered with a GP practice in Norwich, north or south Norfolk.
Core hours: Monday to Friday, 8am to 5pm
Telephone: 01603 508943 Monday to Friday (8am–5pm)
Out of hours: To speak to a nurse between 9am-12pm during weekends or on a Bank Holiday please call 01603 481202. The Medicom Team will ask you about your child’s health and pass your call on to one of our nurses, if appropriate. We will contact you by telephone to offer advice and assess if a home visit is required. Please be aware that it may not be your named community nurse who will be on-call.
If you are concerned that your child is severely unwell or requires urgent medical treatment, please contact the out of hours GP service on 111 or in an emergency dial 999.
Telephone: 01603 508943
Address: Fledglings (Room FLG015), Norwich Community Hospital, Bowthorpe Road, Norwich, NR2 3TU.
You can receive help with queries about NCH and C services from the Patient Advice and Liaison Service on 0800 088 4449 or email: pals@nchc.nhs.uk (Monday-Friday 9am-5pm).
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