Services To Support You & Your Family

Privacy Policy

Cambridgeshire Community Services Privacy Notice

Cambridgeshire Community Services NHS Trust (CCS) is committed to providing high quality services.

To do this, we need to access, use and sometimes share your information or personal data, which includes sensitive data, known as special category data. This notice tells you what we do and why and how to raise any concerns or exercise any rights you may have in respect of your data. For more information please visit our Cambridgeshire Community Services NHS Trust website.

Data Controller:

Cambridgeshire Community Services NHS Trust

ICO Registration:-  Z2187662

Purpose for Using Data:

The service uses personal data as outlined below in order to coordinate care for service users, including:

  • Enabling online access to self-care resources, webinars, web chat, health quizzes and health assessment tools.
  • Making and accepting referrals, delivering care and handling complaints.
  • Updating healthcare records to enable effective care delivery.

Personal Data:

Name; address; contact details; date of birth and NHS number of child and parent(s)/carers.

Family status e.g. employment and benefits status, child receiving Information relating to support for SEND or from social care.

Lawful Basis: Public task

Special Catagory Data:

Race, medical information including; smoking status and substance misuse of parents.

Special Category Condition: Public interest 

Third Party Source of Data:

  • Child Health Information Service (CHIS)
  • GP
  • Acute hospital (e.g. A&E attendance and maternity services)
  • Health provider partners including dentist, other community providers
  • Local Authority
  • Education setting/ school/college
  • Children’s Centres
  • Voluntary organisations involved in health or social care

Sharing with Third Party and Reason:

Data is shared to enable our staff to identify, assess and allocate appropriate services for parents/carers and children and young people. We share to make referrals and for treatment. The third parties are:

  • Child Health Information Service: contact details can be shared to understand if a child moves in or out of area and to record public health information eg immunisations;
  • GP: personal data and special category data;
  • Hospital (typically A&E attendance, and maternity services):
  • Health partners:
  • Dentist:
  • Local Authority : personal data and special category data can be shared for social care, housing, and safeguarding needs.  
  • Education setting/ schools/colleges, including for weight and height assessment and school immunisation;
  • Early Childhood & Family Service (ECFS), contact details are shared in order to access the service (no medical information is shared).

Automated Decisions:

There are no automated decision-making.

Retention Period:

Your data will be stored securely and held and destroyed in accordance with out Retention Schedule.

Transfer Outside UK:

Your data is not transferred outside of the UK.

Exercising Your Rights:

You have the rights over the data we hold. You have a right to be informed; and to ask for rectification or erasure and to portability. If you would like to exercise any of these rights, please contact us at: ccs.accesstoinfo@nhs.net.

We will consider every request and if there is any reason we cannot agree to it, we will let you know why and how to appeal this decision.

Data Protection Officer:

Monty Keuneman

ccs.accesstoinfo@nhs.net

If you have any queries or concerns, please contact us at the above address. You can also complain to the ICO.

Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Email: casework@ico.org.uk

Tel: 0303 123 1113 (local rate)