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ChatHealth

ChatHealth is a secure NHS approved text messaging service for 11- 19 year olds.

All Norfolk young people aged 11 – 19 year olds can text 07480 635060 to start a conversation with a trained health professional.

  • You can chat about a mental or physical health worry or question you have.
  • Your text will be answered by a member of the 5-19 team in the Norfolk Healthy Child Programme.
  • They will answer your questions and offer confidential support and advice.
  • If you need more support, or they feel worried about your wellbeing, they can talk through the different options available to you.

ChatHealth is available;

  • 9:00am - 6:00pm Monday to Friday
  • 9:00am - 1:00pm on Saturdays.
  • Closed Sundays and bank holidays.

If your message is sent out of hours you will get an automated response. This will let you know when you will get a reply. It will also explain who to contact to get help straight away.

ChatHealth Ambassadors

We want everyone to know about ChatHealth. We are always looking for young people to be ChatHealth Ambassadors. This helps us raise awareness of the service in schools. We give our ChatHealth Ambassador support and training so they feel confident to informally discuss some of the most common topics discussed. These include emotional health, relationship advice, healthy eating, smoking cessation, bullying and exam stress.

If you are student, school, college or a parent and would like to get to know more about the role *click here* to get in touch.

 

ChatHealth Havens

If you would like your school to become a ChatHealth haven, get in touch! We will provide you with promotional materials and your school will be added to the map. Below are some materials to download.

Log In / Create an account

  • RT @ToftwoodFedera1: Tips for supporting an anxious child or teenager. https://t.co/GLaYzJIA36 NorfolkCYP / 14 May 2021
  • RT @NorfolkCC: Our @Norfolktrails are the perfect way to #ConnectWithNature this #MentalHealthAwarenessWeek.🐚 The forecast may not be amaz… NorfolkCYP / 14 May 2021
  • If you haven't seen our latest updates yet have a look here: https://t.co/9GXOpbwaAn Find out about our new referr… https://t.co/5Kg8QU240i NorfolkCYP / 14 May 2021
  • #SaferSleepNorfolk https://t.co/cyze6wSiA0 NorfolkCYP / 13 May 2021
  • 👉We are seeking 2 highly motivated Family Public Health Nurses to work as part of our 0-19 Healthy Child Programme… https://t.co/68JAMVu13F NorfolkCYP / 13 May 2021
  • @NorfolkLibs @NorfolkCC @FISnorfolk @NHSNWCCG @NorfolkLSCP @Norfolklearn @ECFSNorfolk @MumblerNorwich NorfolkCYP / 13 May 2021
  • Being active and getting outdoors is great for your mental health! We have ideas on getting the whole family out an… https://t.co/mimWNHcJXP NorfolkCYP / 13 May 2021
  • ⭐️Check out our latest updates for our professional partners, stakeholders and colleagues! Includes referrals, new… https://t.co/bqITl2lZWV NorfolkCYP / 13 May 2021
  • RT @ccs_nhst: Super #CCSFeedback for our @NorfolkCYP health visitor's support both pre and during the #Covid19 pandemic - well done! 👏👏👏 #T… NorfolkCYP / 13 May 2021
  • RT @AnnaCGill: On our call with @NorfolkCYP we were delighted to receive this feedback to the Trust from a staff member in this amazing tea… NorfolkCYP / 13 May 2021

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