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Healthy Child Programme 5-19 Services During COVID

Due to the current situation with Coronavirus (COVID-19), we have had to make some changes to the way we work in the community. We want to ensure that the families, children and young people that really need our support can still access help.

From 1st October 2020, we have updated the services that the NHS has agreed are essential for families.

Just One Number & Parentline

Our Healthy Child Programme team can help you by providing health advice and information about your baby, child or young person. They are able to support you over the telephone, video call or text. Just call 0300 300 0123 or text 07520 631590 with any questions or concerns about your child's health, wellbeing or development. You can also call Just One Number to change appointments or update your contact details.

This service is available from Monday – Friday 8am to 6pm and 9am to 1pm on Saturdays. The phone line can get very busy sometimes but you can leave a voicemail with your details, and a member of the team will call you back as soon as possible.

ChatHealth 07480 635060

ChatHealth is a secure NHS approved text messaging service for 11- 19 year olds.

All you need to do is text 07480 635060 to start a conversation. You will receive a response from a health practitioner. They are able to answer any messages and offer confidential support and advice to young people. 

ChatHealth is available 9am - 6pm Monday to Friday and 9am - 1pm on Saturdays. Any messages sent outside these hours will receive an automated response letting young people know when they will receive a reply and who to contact to get immediate help.

Starting High School

It is recognised that transition to high school is a big event for children and families. It signals a time when children are changing developmentally and starting to become more independent. 

It is normal to have a few worries and nerves but most children cope well with starting high school. To support you we have a lot of information here on Just One Norfolk. We have also created a quiz to work through that provides a fun way to explore together with your child some of the new experiences they may face.

We know everything's a little bit different this year so Norfolk young people, families and professionals have helped us put together lots of extra information and advice to support families and young people with the transition. 

16-19 Health Passport App

The Just1Norfolk Health Passport has been developed to support Norfolk 16-19 year olds make the transition into adulthood and to help young people become more independent with their own health needs. The app provides general health information and advice on a variety of topics! 

*Click Here* to download from the Apple app store.

*Click Here* to download from Google Play store. 

 

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  • It's really important that we wash our hands well to help stop the spread of illnesses. Take a look on our hygiene… https://t.co/MeWrecMJXL NorfolkCYP / 22 October 2020
  • RT @ccs_nhst: As part of #IIPW2020 we'd like to say a huge THANK YOU to all our incredible staff for all their hard work and dedication. Pl… NorfolkCYP / 19 October 2020
  • The Just1Norfolk Health Passport app is full of useful health related information for young people aged 16- 19. The… https://t.co/yrSKMDZUjc NorfolkCYP / 19 October 2020
  • RT @FISnorfolk: Disability Living Allowance (DLA) for children #DLA for children may help with the extra costs of looking after a child who… NorfolkCYP / 19 October 2020
  • All of our Pathway to Parenting courses are FREE on #JustOneNorfolk for parents to be! The courses can be accessed… https://t.co/xx0n8CRv5F NorfolkCYP / 17 October 2020
  • RT @PHE_EoEngland: Dr David Edwards, Consultant in Health Protection @PHE_EoEngland: “We are still seeing a steady rise of #COVID19 cases… NorfolkCYP / 16 October 2020
  • RT @FISnorfolk: Norfolk Libraries From November 1st you need to renew your #librarybooks on or before the date they are due back. Please ch… NorfolkCYP / 15 October 2020
  • RT @FISnorfolk: Come along to the @Norfolklearn #FREE Family Learning café & see how much fun number games can be. Take some ideas away wit… NorfolkCYP / 15 October 2020
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