Norfolk & Waveney - Mental Health Advice & Support for 0 -25’s
Many organisations have changed what they do as a result of COVID-19. Support for children and young people’s mental health and emotional wellbeing has also changed.
You don’t need a referral, you can get in touch straight away for advice and support.
If you need more specialist help, we will make sure you get to the right person.
0 - 18's
Phone: Point 1 on 0800 977 4077 (8am – 7pm)
Email: Point1-support@ormistonfamilies.org.uk
Over 16's 
Phone: Wellbeing Service on 0300 123 1503 (9am – 5pm)
Visit: www.wellbeingnands.co.uk
11 - 19's
Text: Chat Health on 07480 635060
Online Advice
If you’re 11 – 25 yrs you can get advice and help on the go, 7 days a week until 10 pm.
Kooth is an online mental health platform that offers live chat with friendly counsellors, articles, advice, and live forums. It’s free, safe and anonymous.
Visit: www.kooth.com
For out of hours enquiries please call First Response on 0808 196 3494
If you’re a Parent or Carer and need general advice you can;
Phone: Just One Number on 0300 300 0123
Text: Parentline on 07520 631590
Visit: www.justonenorfolk.nhs.uk
Anxiety in Children & Young People during COVID-19
Learn about anxiety and discover helpful strategies to support young people struggling with anxiety during the COVID-19 pandemic.
Visit: www.futurelearn.com/courses/youth-mental-health-during-covid-19
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NSFT First Response
24/7 immediate advice, support and signposting for people with mental health difficulties in Norfolk and Suffolk
Phone: 0808 196 3494
Shout
24 hour crisis text support line staffed by volunteers.
Text: 85258
Papyrus
If you are (or know a young person) thinking of suicide, Papyrus offers confidential suicide prevention advice.
Phone: 0800 068 4141
Email: pat@papyrus-uk.org
Visit: www.papyrus-uk.org
Young Minds
The Young Minds Crisis Messenger offers free 24/7 support across the UK if you are experiencing a mental health crisis. All texts are answered by trained volunteers, with support from experienced clinical supervisors.
Text: YM to 8258
Visit: www.youngminds.org.uk
NHS advice page
Information and links for those seeking urgent help for mental health.
Calm Harm
Reduce urges to self-harm and manage emotions in a more positive way.
Download from: Apple app store
Download from: Google Play store
DistrACT
Quick and discreet access to information and advice about self-harm and suicidal thoughts.
Download from: Apple app store
Download from: Google Play store
Stay Alive
Suicide prevention resources, including your own safety plan and links to local and national crisis resources.
Download from: Apple app store
Download from: Google Play store
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MeeTwo
A safe and secure forum for teenagers wanting to discuss any issue affecting their lives.
Download from: Apple app store
Download from: Google Play store
Hearts and Minds
If you are 14 – 25 years old and are experiencing mental health difficulties, this online peer support groups runs three times a week.
Visit: heartsandminds.org.uk/hearts-and-minds-is-going-online/
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There are a lot of digital tools (for example apps) that can help you feel better. This is just a selection that are free for you to use, with no in-app purchases.
You can search for more on the NHS Apps Library or ORCHA’s database, where you can find details of ORCHA’s independent review of each app.
Catch It
Learn to manage negative thoughts and look at problems differently.
Download from: Apple app store
Download from: Google Play store
Think Ninja
Learn about mental health, emotional wellbeing and skills to build resilience and stay well.
Download from: Apple app store
Download from: Google Play store
Chill Panda
Use breathing techniques to help you relax more, worry less and feel better.
Download from: Apple app store
Download from: Google Play store
Clear Fear
A range of ways to manage anxiety.
Download from: Apple app store
Download from: Google Play store
Cove
Create music to reflect emotions like joy, sadness and anger to help express how you feel.
Download from: Apple app store
Thrive
Use games to track your mood and teach yourself methods to take control of stress and anxiety.
Download from: Apple app store
Download from: Google Play store