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Norfolk & Waveney - Mental Health Advice & Support for 0 -25’s

You don’t need a referral, you can get in touch straight away for advice and support. 

If you need more specialist help, we will make sure you get to the right person.

Speak to someone for advice and guidance

Phone: Just One Number on 0300 300 0123

Text: Parentline on 07520 631590



Advice on the go


If you’re 11 – 25 yrs you can get advice and help on the go, 7 days a week until 10 pm.



If you're 11-19 you can text ChatHealth  for advice and guidance.

Text: ChatHealth Norfolk on 07480 635060

Text: ChatHealth Waveney on 07507 333356


Further support

0 - 18's 

Phone: Point 1 on 0800 977 4077 (8am – 7pm) 


Over 16's 

Phone: Wellbeing Service on 0300 123 1503 (9am – 5pm) 



Help in a crisis

24/7 immediate advice, support and signposting for people with mental health difficulties in Norfolk and Suffolk

Phone: First Response on 0808 196 3494


Who Else Can Help?

You can also get help from these local, national and digital organisations:


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  • RT @NorfolkLibs: Do you know a young person struggling with anxiety, stress or experiencing difficulties like bullying and exams? Our #Sh… NorfolkCYP / 26 February 2021
  • We have resources to help both families and schools going back to school in March. It’s ok not to be ok. Find out m… NorfolkCYP / 25 February 2021
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  • RT @ccs_nhst: The Prime Minister announced this week that all schools in England will reopen on 8 March & #EveryMindMatters has some top ti… NorfolkCYP / 24 February 2021
  • @FraminghamEarl Thank you for sharing 👍💫 NorfolkCYP / 24 February 2021
  • RT @NorfolkCC: Our webinar for parents this Thursday ⏰ will aim to help you support your child by talking, creating structures and routines… NorfolkCYP / 24 February 2021
  • RT @PotterMolly: Ten different ideas for supporting children with the transition back to school. I wrote them for parents and carers but th… NorfolkCYP / 24 February 2021
  • For more information about eating well in pregnancy CLICK HERE: #NorfolkCan #J1NPE NorfolkCYP / 23 February 2021
  • 📱Things can still feel a bit worrying at the moment, any 11-19 year olds in Norfolk can text #Chathealth for advice… NorfolkCYP / 23 February 2021

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