If you think a child or young person is in immediate danger contact the police on 999.
Professionals should contact the Norfolk Children's Advice and Duty Service (CADS) on 0344 800 8020 for supervision and advice they will plan next steps with you.
- A curious and questioning school culture allows staff and students to feel confident their concerns will be heard and responded to. This allows for worries about the wellbeing of children and young people to be fully explored and appropriate steps taken to ensure their safety.
- Staff attending regular safeguarding training suitable to their role will ensure an up to date workforce and increase confidence in safeguarding processes.
- Communicate with children’s services and /or other agencies and share information.
- If you do not agree with the views of another professional or organisation and remain concerned about a child / young person’s wellbeing - it is very important to follow ‘professional challenge’ guidelines to resolve this. The Norfolk Safeguarding Children’s Board has advice on this *here*.
- Children's Advice and Duty Service (CADS) poster.
- CADS flowchart.
- CADS professional guide.
- Norfolk Safeguarding Children Board (NSCB) - Threshold Guidance.
- NSCB - Signs of Safety.
- Gov.uk - definition of child sexual exploitation (CSE) and advice for practitioners.
- Gov.uk - County Lines criminal exploitation of children and vulnerable adults.
- Gov.uk - County Lines poster.
- Revised Prevent guidance.
- E-learning on Prevent training.
- Youth and Policing - County Lines lesson plans.
- Success in Schools - information sharing in schools.
- PANTS lesson plan.
- PANTS teaching guidance.
- PANTS presentation.
- PANTS poster.
- Action for Children - Neglecting the Issue: impact, causes and responses to child neglect in the UK.
- National Society for the Prevention of Cruelty to Children (NSPCC) - Gillick Competency and Fraser Guidelines.
- The Children's Society - A Guide to County Lines: toolkit, stages of grooming, parents guide to exploitation.
- Brook - CSE E-learning tool.
- Brook traffic light system - support to identify and respond appropriately to sexual behaviours.
- Child friendly safety plan.
- NSCB - Children at risk of suicide.
'All Our Health' free, bite-sized e-learning sessions (Public Health England) - to improve the knowledge, confidence and skills of health and care professionals in preventing illness, protecting health and promoting wellbeing.
The sessions cover some of the biggest issues in public health including;
- Childhood obesity
- Alcohol misuse
- Antimicrobial Resistance (AMR)
They contain signposting to trusted sources of helpful evidence, guidance and support to help professionals embed prevention in their everyday practice.
How Can We Help?
Just One Number Call to speak to a health professional by phoning 0300 300 0123. They will be able to provide initial advice and support and guide next steps with us or signpost you to other more relevant agencies and professionals. It is available 08.00 to 18.00 Monday to Friday and 09.00 to 13.00 on Saturdays.
Referrals for support are made by contacting Just One Number on 0300 300 0123. Please make sure you have the consent of the parent and / or young person before you make a referral to us. You do not need to fill out any paperwork prior to this call.
Referrals are made via the telephone to enable us to have an informative conversation with you at the point of referral so we can ensure we have all the required information for early triage and assessment of the child, young person or family. This will ensure the referral gets managed by the appropriate team in a more timely way or we can signpost you to a more appropriate service.
ChatHealth Children and Young people can access us through our text messaging service on 07480635060. They will be able to discuss any health concerns with one of our Practitioners and also be able to request an appointment if they would prefer to meet with us.
Parent Line Parents can access our services by texting our number 07520631590 . This allows them to access the advice and support from a clinician about any health issues affecting their children aged 0-19.
Just One Norfolk Health Passport app Young people age 16-19 can download this app on Apple or Android phones. It provides young people age 16-19 with general health information and advice to increase health literacy. It signposts to services and promotes self care. It aims to increase resilience and wellbeing and to find out how to access health services.
Health Unlocked Parents can be signposted to this. It is a carefully monitored online community forum which allows local parents and carers to talk with each other regarding issues affecting their children. This can be accessed through our Just One Norfolk website.
Solihull Parenting Online For our Norfolk parents there is the opportunity to access this free of charge through Just One Norfolk. It supports parents in understanding their children from 0-19 via 4 modules. Staff working with children and families will also benefit from this – or they can book to do the two day Solihull Training provided by our service by contacting firstname.lastname@example.org. While COVID-19 restrictions are in place please contact Karin Bibby to register your interest in virtual training as this becomes available.