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COVID-19 - Feeling Safe At Home

What do I do if I don't feel safe at home?

School has stopped for now we are all being asked to stay at home to stop the coronavirus spreading.

This can cause extra worry and stress for everyone. Some families may find this extra hard to cope with.

All children and young people should feel safe at home.

  • Are you worried about how your family is coping?
  • Do you worry that you are not safe?
  • Or do you worry about the safety of someone else you love?

If you feel in danger or someone in your family is in danger you should call 999. You can ring 999 even if you have no credit or reception.

If you cannot speak out loud, when the call call is answered you can press 55 and they will know you need help. Try not to hang up; they will be able to listen to what is happening.

  • All families have ups and downs – you may feel able to talk to your parents, carers or those you live with about how this makes you feel. But no one should not feel unsafe or scared by what is happening at home. You might worry and your family need extra help when; 

    • The grown ups you live with shout, argue and fight a lot at each other and /or at you.
    • People in your family or other people you know, try and make you feel bad and /or hurt you.
    • People in your family or other people you know touch private parts of your body.
    • Your family does not have enough to eat or to keep clean and warm.

     If you have worries like this it is important you tell someone. There are people to help make things better for you and the whole family.

  • You can tell a grown up you trust – if they don’t help, don’t give up. Tell someone else until you get the support you need.

    • You can speak to Childline on 0800 1111 from 09.00 – 24.00. *Click Here* to find out more.
    • You can call Norfolk Children’s Services on 0344 800 8020.
    • You can call the Police on 101 or if it is an emergency 999.
    • You can text ChatHealth on 07480 635060 from 9am -5pm. *Click Here* to find out more.

    If you feel in danger or someone in your family is in danger you should call 999. You can ring 999 even if you have no credit or reception.

    If you cannot speak out loud, when the call call is answered, you can press 55 and they will know you need help. Try not to hang up; they will be able to listen to what is happening.

  • Telling someone that you do not feel safe at home is really important and the best way to get help for yourself and your whole family.

    If you know that there are times that you do not feel safe at home - make a plan to try and make sure you do not get hurt.

    If there are fights in your home it is important that you keep out of the way and safe. Do not try and break up a fight – it is not your job and you might get hurt.

    Although you will want to help brothers and sisters it is not your job to keep them safe either.

    • Choose a room in the house where you and any other children you live with can be safe. It is good if it has a lock – this might be the bathroom.
    • Take a phone with you so you can get help. You should call 999 if you or someone else is in danger. You can ring 999 even if you have no credit or reception.
    • Think about how you can get out of the house safely if you have to in a hurry.

    If you need to make a plan like this to feel safe - it is a sign that you need to ask for help. Services that help will do all they can to help your family so that things get better and you can feel safe.

Who Can Help?

You can speak to Childline on 0800 1111 from 09.00 – 24.00.

You can call Norfolk Children’s Services on 0344 800 8020.

You can call the Police on 101 or if it is an emergency 999.

If you are 11-19 you can text ChatHealth on 07480 635060 for confidential advice from one of our team.

You can contact the Healthy Child Programme by calling Just One Number on 0300 300 0123 or texting Parentline on 07520631590. Our opening hours are 8am-6pm Monday-Friday (excluding bank holidays) and 9am-1pm on Saturdays.

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